Switchboard Operators, Including Answering Service salary

United States, all industries · BLS OEWS 2025

National market range

$35K–$47K

Median

$38,630

25th percentile

$34,820

75th percentile

$46,530

$30K

10th

$35K

25th

$39K

Median

$47K

75th

$59K

90th

By state

State

Median

Range · 25th–75th

vs national

Alabama

$32,210

$30K–$35K

-17%

Alaska

$37,690

$34K–$41K

-2%

Arizona

$40,380

$38K–$44K

+5%

Arkansas

$35,290

$31K–$39K

-9%

California

$48,840

$42K–$66K

+26%

Colorado

$43,720

$40K–$46K

+13%

Connecticut

$38,380

$35K–$50K

-1%

Delaware

$35,980

$31K–$42K

-7%

District of Columbia

$54,700

$48K–$62K

+42%

Florida

$35,410

$33K–$38K

-8%

Georgia

$39,490

$36K–$44K

+2%

Hawaii

$59,860

$48K–$65K

+55%

Idaho

$38,000

$33K–$39K

-2%

Illinois

$42,660

$38K–$46K

+10%

Indiana

$36,860

$32K–$43K

-5%

Iowa

$38,400

$37K–$43K

-1%

Kansas

$38,760

$36K–$43K

Kentucky

$37,590

$35K–$41K

-3%

Louisiana

$35,890

$28K–$39K

-7%

Maine

$43,350

$40K–$46K

+12%

Maryland

$37,080

$36K–$42K

-4%

Massachusetts

$43,790

$39K–$48K

+13%

Michigan

$37,390

$35K–$40K

-3%

Minnesota

$47,430

$43K–$56K

+23%

Mississippi

$30,520

$27K–$35K

-21%

Missouri

$37,130

$35K–$39K

-4%

Montana

$36,270

$35K–$41K

-6%

Nebraska

$37,570

$35K–$41K

-3%

Nevada

$38,070

$34K–$43K

-1%

New Hampshire

$44,210

$39K–$47K

+14%

New Jersey

$40,430

$38K–$47K

+5%

New Mexico

$37,710

$35K–$44K

-2%

New York

$45,330

$38K–$54K

+17%

North Carolina

$38,520

$34K–$43K

Ohio

$36,350

$33K–$39K

-6%

Oklahoma

$35,280

$31K–$37K

-9%

Pennsylvania

$36,890

$29K–$42K

-5%

Puerto Rico

$24,960

$22K–$30K

-35%

Rhode Island

$39,850

$37K–$47K

+3%

South Carolina

$34,010

$31K–$38K

-12%

Tennessee

$35,550

$30K–$39K

-8%

Texas

$33,620

$29K–$37K

-13%

Vermont

$42,630

$40K–$46K

+10%

Virginia

$36,730

$34K–$40K

-5%

Washington

$47,800

$41K–$53K

+24%

West Virginia

$37,430

$31K–$41K

-3%

Wisconsin

$40,030

$38K–$46K

+4%

Source: BLS OEWS, 2025 · Ranges are 25th–75th percentile of reported wages for the occupation code · All workers, regardless of gender.

Women are 73% of office and administrative support occupations nationally, and earn 88¢ for every dollar men earn (U.S. Census ACS 2024; earnings full-time year-round). A market-based target is computed the same way regardless of gender — that’s the point.

More office and administrative support occupations

Bill and Account Collectors Billing and Posting Clerks Bookkeeping, Accounting, and Auditing Clerks Brokerage Clerks Cargo and Freight Agents Communications Equipment Operators, All Other Correspondence Clerks Couriers and Messengers Court, Municipal, and License Clerks Credit Authorizers, Checkers, and Clerks

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